Website & portal terms
EFFECTIVE 2 SEPTEMBER 2026 · VERSION 1.0
These terms govern the public website and the partner portal. They do not replace a signed merch partnership agreement, a production approval, or mandatory rights that apply to a particular sale.
1. Operator
The service is operated by Crimson Creative Group AB (brand: Crimson Creative Studio), organisation number 559586-8083. Our business address and VAT information are on the legal and contact page. Email: [email protected].
2. Public website and bookings
The public website describes our studio and merch partnership model. Website information is general and may change. Booking a call is a request to talk; it does not create a partnership, production order or payment obligation. A partnership begins only under separately agreed terms.
3. Partner portal access
Portal accounts are issued to approved partners. Keep credentials confidential, enable two-factor authentication where possible, and tell us promptly if access may be compromised. You may use the portal only for the band and project linked to the account. We may suspend access when reasonably necessary to protect users, data or the service.
4. Portal records and approvals
The portal can display messages, project status, product data, sales/order records, statistics and file links. Check important figures and approvals before relying on them. If a portal display conflicts with a signed agreement, bank record, invoice or written production approval, that controlling record takes priority.
5. Merch sales
The current portal supports in-person merch-table sales and internal order records; the public website is not a webshop and does not accept online consumer orders. Any customer-facing sale must show the seller, price and applicable purchase information at the point of sale. Nothing in these terms limits mandatory consumer rights concerning faulty goods or other non-waivable protections.
6. Content and files
Crimson retains rights in its website, software, brand assets and original studio materials. Partners retain rights they already hold in their music, names, logos and supplied materials. By uploading or linking project material, you confirm that you may use it and allow Crimson to process it as needed for the agreed project. Separate agreements govern ownership and licences in commissioned deliverables.
7. Acceptable use
- Do not attempt to bypass authentication or access another partner's data.
- Do not upload malicious code, unlawful material, or content that infringes another person's rights.
- Do not interfere with service availability, probe for vulnerabilities without written authorisation, or automate access in a way that harms the service.
8. Availability and liability
We maintain the service with reasonable care but cannot promise uninterrupted availability. Planned maintenance, provider incidents and security work can cause downtime. To the extent permitted by law, we are not responsible for indirect losses caused solely by temporary website or portal unavailability. This does not exclude liability that cannot lawfully be limited.
9. Privacy
Our privacy notice explains personal-data processing. Our cookie notice explains browser storage and optional analytics.
10. Changes, law and disputes
We may update these terms for legal, security or service changes and will post the new effective date. Swedish law applies, without removing mandatory protections that apply under another country's law. Disputes should first be raised with us so we can try to resolve them; competent Swedish courts may hear unresolved business disputes.